# Merlin Help Page 

> Merlin Help Center

## Get Started

- [GET STARTED IN 3 EASY STEPS \(VIDEO\)](https://support.merlincrypto.com/en/articles/8183277-get-started-in-3-easy-steps-video.md)

## How To Videos

- [HOW TO ADD A COIN MANUALLY \(VIDEO\)](https://support.merlincrypto.com/en/articles/6897196-how-to-add-a-coin-manually-video.md)
- [HOW TO EDIT COINS MANUALLY \(VIDEO\)](https://support.merlincrypto.com/en/articles/8063275-how-to-edit-coins-manually-video.md)
- [HOW TO ADD STAKED/EARNED COINS \(VIDEO\)](https://support.merlincrypto.com/en/articles/9596655-how-to-add-staked-earned-coins-video.md)
- [HOW TO CONNECT LEDGER \(VIDEO\)](https://support.merlincrypto.com/en/articles/8439962-how-to-connect-ledger-video.md)
- [HOW TO CONNECT KRAKEN \(VIDEO\)](https://support.merlincrypto.com/en/articles/8617840-how-to-connect-kraken-video.md)
- [HOW TO CONNECT COINBASE \(VIDEO\)](https://support.merlincrypto.com/en/articles/8617871-how-to-connect-coinbase-video.md)
- [HOW TO CONNECT BINANCE US \(VIDEO\)](https://support.merlincrypto.com/en/articles/8617865-how-to-connect-binance-us-video.md)
- [HOW TO CONNECT ATOMIC WALLET \(VIDEO\)](https://support.merlincrypto.com/en/articles/8617876-how-to-connect-atomic-wallet-video.md)
- [HOW TO CONNECT METAMASK \(VIDEO\)](https://support.merlincrypto.com/en/articles/8958209-how-to-connect-metamask-video.md)
- [HOW TO CHOOSE EXIT TARGETS](https://support.merlincrypto.com/en/articles/9034409-how-to-choose-exit-targets.md)
- [HOW TO USE MERLIN'S REFERRALS PROGRAM](https://support.merlincrypto.com/en/articles/10242119-how-to-use-merlin-s-referrals-program.md): Learn how to use Merlin’s Referrals program to share the platform with friends and earn free months of service.
- [HOW TO CUSTOMIZE THE ASSETS LIST](https://support.merlincrypto.com/en/articles/10714722-how-to-customize-the-assets-list.md)
- [HOW TO USE THE EXIT STRATEGY BUILDER](https://support.merlincrypto.com/en/articles/13521363-how-to-use-the-exit-strategy-builder.md)
- [HOW TO CONNECT GEMINI \(VIDEO\)](https://support.merlincrypto.com/en/articles/14022997-how-to-connect-gemini-video.md)
- [HOW TO USE THE ENTRY STRATEGY BUILDER](https://support.merlincrypto.com/en/articles/15464403-how-to-use-the-entry-strategy-builder.md)

## FAQs

- [HOW TO VIDEOS](https://support.merlincrypto.com/en/articles/8137806-how-to-videos.md)
- [ARE MY COINS SAFE WITH MERLIN?](https://support.merlincrypto.com/en/articles/7157644-are-my-coins-safe-with-merlin.md)
- [CAN I BUY AND SELL COINS ON MERLIN?](https://support.merlincrypto.com/en/articles/6950040-can-i-buy-and-sell-coins-on-merlin.md)
- [CAN I BUY AND SELL COINS THROUGH MERLIN? ](https://support.merlincrypto.com/en/articles/7157641-can-i-buy-and-sell-coins-through-merlin.md)
- [CAN MERLIN AUTO EXECUTE MY EXIT PLAN OR SELL MY COINS WHEN THE EXIT TARGETS ARE REACHED?](https://support.merlincrypto.com/en/articles/7157651-can-merlin-auto-execute-my-exit-plan-or-sell-my-coins-when-the-exit-targets-are-reached.md)
- [DOES MERLIN DO MY CRYPTO TAXES?](https://support.merlincrypto.com/en/articles/6950063-does-merlin-do-my-crypto-taxes.md)
- [DOES MERLIN DO MY TAXES TOO?](https://support.merlincrypto.com/en/articles/7157653-does-merlin-do-my-taxes-too.md)
- [DOES MERLIN TRACK MY NFTS?](https://support.merlincrypto.com/en/articles/7157655-does-merlin-track-my-nfts.md)
- [HOW DOES MERLIN CALCULATE MY AVERAGE COST?](https://support.merlincrypto.com/en/articles/7157647-how-does-merlin-calculate-my-average-cost.md)
- [HOW DO I ADD MY COINS TO MERLIN?](https://support.merlincrypto.com/en/articles/7157636-how-do-i-add-my-coins-to-merlin.md)
- [HOW DO I CREATE AN EXIT STRATEGY?](https://support.merlincrypto.com/en/articles/7157640-how-do-i-create-an-exit-strategy.md)
- [HOW DO I SETUP ALERTS IN MERLIN?](https://support.merlincrypto.com/en/articles/7157642-how-do-i-setup-alerts-in-merlin.md)
- [IS THERE A FREE MONTHLY VERSION OF MERLIN?](https://support.merlincrypto.com/en/articles/7157625-is-there-a-free-monthly-version-of-merlin.md)
- [IS MERLIN CENTRALIZING ALL MY COINS OR ASSETS?](https://support.merlincrypto.com/en/articles/8104594-is-merlin-centralizing-all-my-coins-or-assets.md)
- [WHAT IS AN API AND HOW DO I CREATE ONE?](https://support.merlincrypto.com/en/articles/7157638-what-is-an-api-and-how-do-i-create-one.md)
- [WHAT’S THE DIFFERENCE BETWEEN CONNECT WALLETS AND ADD COINS MANUALLY?](https://support.merlincrypto.com/en/articles/7157645-what-s-the-difference-between-connect-wallets-and-add-coins-manually.md)
- [WHY CAN’T I SEE MY MARGIN TRADES OR FUTURES HOLDINGS?](https://support.merlincrypto.com/en/articles/7157649-why-can-t-i-see-my-margin-trades-or-futures-holdings.md)
- [WHY CAN’T I SEE MY STAKED or EARN COIN HOLDINGS?](https://support.merlincrypto.com/en/articles/8104570-why-can-t-i-see-my-staked-or-earn-coin-holdings.md)
- [WHY IS MY AVG COST INCORRECT OR MISSING DATA?](https://support.merlincrypto.com/en/articles/8104579-why-is-my-avg-cost-incorrect-or-missing-data.md)
- [WHY IS MY PORTFOLIO VALUE, GAINS AND LOSSES OR COIN BALANCES WRONG?](https://support.merlincrypto.com/en/articles/8104577-why-is-my-portfolio-value-gains-and-losses-or-coin-balances-wrong.md)
- [WHY DO I HAVE DUPLICATE TRANSACTIONS IN MY ACCOUNT?](https://support.merlincrypto.com/en/articles/8149892-why-do-i-have-duplicate-transactions-in-my-account.md)
- [HOW TO CANCEL A MONTHLY OR ANNUAL PLAN](https://support.merlincrypto.com/en/articles/8392720-how-to-cancel-a-monthly-or-annual-plan.md): Instructions on how to cancel your Merlin subscription
- [IS MERLIN AVAILABLE AS AN APP?](https://support.merlincrypto.com/en/articles/10312029-is-merlin-available-as-an-app.md): Add Merlin to your home screen for easy access.
- [HOW TO ACCESS MERLIN LIKE AN APP ON MY IPHONE?](https://support.merlincrypto.com/en/articles/8445554-how-to-access-merlin-like-an-app-on-my-iphone.md): Learn how to save Merlin to your iPhone’s home screen for quick access, just like a native app.
- [HOW TO DOWNLOAD MERLIN ON ANDROID](https://support.merlincrypto.com/en/articles/8445558-how-to-download-merlin-on-android.md): Good news! Merlin now has a dedicated Android app available for download.
- [COIN IS SHOWING A 0 \(ZERO\) BALANCE](https://support.merlincrypto.com/en/articles/8695703-coin-is-showing-a-0-zero-balance.md): How to fix a coin that is showing a Zero Balance or Zero Average Price

## Learn More

- [IMPORTING YOUR DATA... LEARN MORE](https://support.merlincrypto.com/en/articles/8137843-importing-your-data-learn-more.md): "We're importing your data and calculating gains. This process may take a while. You'll receive a notification once it's complete."
- [UPDATING YOUR DATA... LEARN MORE](https://support.merlincrypto.com/en/articles/8137856-updating-your-data-learn-more.md): "We’re updating your data and calculating gains. This process may take a while. You'll receive a notification once it's complete."
- [MISSING TRANSACTIONS... LEARN MORE](https://support.merlincrypto.com/en/articles/8137867-missing-transactions-learn-more.md): "Your asset is missing transactions this can affect your avg price."
- [Exit Strategies can't be set on assets that have no average price data or total owned coins are zero](https://support.merlincrypto.com/en/articles/8582615-exit-strategies-can-t-be-set-on-assets-that-have-no-average-price-data-or-total-owned-coins-are-zero.md)
- [Coin price is incorrect](https://support.merlincrypto.com/en/articles/8673514-coin-price-is-incorrect.md): Coin price showing incorrectly, how to assign the correct coin ticker.
- [How To Enable Pre-Alerts](https://support.merlincrypto.com/en/articles/8752279-how-to-enable-pre-alerts.md): How to enable alerts when within 5-15% of an exit target

## Report a Bug/Submit Feedback

- [Merlin Technical Issue and Feedback Form](https://support.merlincrypto.com/en/articles/8013742-merlin-technical-issue-and-feedback-form.md)

## 5 Part Mini Series

- [Merlin 5 Day How To Mini Series - Day 1 | Intro & Account Creation](https://support.merlincrypto.com/en/articles/8548603-merlin-5-day-how-to-mini-series-day-1-intro-account-creation.md)
- [Merlin 5 Day How To Mini Series - Day 2 | Adding Your Assets](https://support.merlincrypto.com/en/articles/8548620-merlin-5-day-how-to-mini-series-day-2-adding-your-assets.md)
- [Merlin 5 Day How To Mini Series - Day 3 | Viewing Your Data](https://support.merlincrypto.com/en/articles/8548622-merlin-5-day-how-to-mini-series-day-3-viewing-your-data.md)
- [Merlin 5 Day How To Mini Series - Day 4 | Creating An Exit Plan](https://support.merlincrypto.com/en/articles/8548623-merlin-5-day-how-to-mini-series-day-4-creating-an-exit-plan.md)
- [Merlin 5 Day How To Mini Series - Day 5 | FAQ's Answered](https://support.merlincrypto.com/en/articles/8548625-merlin-5-day-how-to-mini-series-day-5-faq-s-answered.md)

## Customer Support Information

- [About Merlin Customer Support](https://support.merlincrypto.com/en/articles/7225692-about-merlin-customer-support.md): Learn about our hours of operation, contact details, and key info about our Support Team, including how to reach us.

## Weekly Live Onboarding

- [Join Our Weekly Live Onboarding](https://support.merlincrypto.com/en/articles/13854270-join-our-weekly-live-onboarding.md): Join our live weekly onboarding session every Wednesday at 2:00 PM EST to learn how to connect your accounts, build exit strategies, and get your questions answered in real time.