Skip to main content
All CollectionsFAQs
COIN IS SHOWING A 0 (ZERO) BALANCE
COIN IS SHOWING A 0 (ZERO) BALANCE

How to fix a coin that is showing a Zero Balance or Zero Average Price

Updated over 11 months ago

At this time, Merlin is not able to accept a manually added coin to be linked up with a Exchange/Wallet that was connected automatically.

In order to fix this please follow these instructions:

  1. Go to your Assets page

  2. Click on the Coin

  3. Press Edit Coin located in the My Asset box

  4. Edit all transactions that have EXCHANGE/WALLET with the same name as a wallet or exchange that was connected automatically (for example, if you have "Metamask-Ethereum", rename it to "Metamask-Etherem M" or any other name that helps you identify it). To do this, press the ≡ button located to the right of the transaction then press Edit

  5. Now under EXCHANGE/WALLET rename it to something else

  6. Press the ✓ located to the right to save this change

And that is it. Make sure to repeat steps 4, 5 and 6 for any other transactions under this coin to match the newly named EXCHANGE/WALLET

Here is a video showing how to do it:

Did this answer your question?